Warranties & Claims

Our Warranties

Our warranty covers necessary repairs or replacements due to manufacturing defects or material failures. If your issue is within the product warranty's coverage, we will manage the repairs or replacement without any additional costs to you. To begin a claim under your warranty coverage, simply fill out the Warranty Claim Form.

Lifetime Limited Warranty

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Product Bulletins

After December 22, 2022, the products on the above list will no longer be available. Replacement parts, warranty service, and support for the above discontinued products will still be available. Please contact Customer Care at 1-888-483-3768.

Product Name	Models	Bulletin	Effective Date
Scenix® Porch Window [PDF]	Scenix Models SNX50; SNX55; PSNX55	Discontinuation	January 13, 2023
Interior Storm Windows [PDF]	Performance Series Models L201/L201ES; L301/L301E; L501/L501E Premium Series Models L203/L203E; L503/L503E; L603/L603E; L623/L623E Secure Pro Series Models L61; L62; L91; L92 Utility Storm Window Model C60	Discontinuation	March 13, 2023

Historical Warranties

Product Type	Warranty
Storm Doors	Limited Lifetime Warranty
Retractable Screen Doors	Retractable Screen Door Warranty

5 MIN

EASY

2-3

Safety Glasses
8" Level
Scissors
Tape Measure
5/16" Drill Bit
1/8" Drill Bit
Power Drill
Philiips Screwdriver
Pencil

Storm door kit (door, frame, hardware, and closer)
Door sweep (may be included in kit)
Screws (usually included with the kit)
Shims
Touch-up paint or caulk
Another material
Another material
Another material
Another material

Popular Questions

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What We Stand For

Outer Appeal

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Ease & experience

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Performance

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Helpful Resources

Troubleshooting

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Product Literature

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view literature

Replacement Parts

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